Account Deletion

You can ask us to delete your MedicVoice account and the data stored with it.

How to request deletion

1. Send an email to support@medicvoice.co.in from the email address registered on your account.
2. Use the subject “Account deletion request”.
3. Include your name and the specialty you registered with.

We may reply to confirm the request came from you. We will email you when the deletion is complete. If you have an active Google Play subscription, cancel it in Google Play as well, because deleting your account does not cancel a Google Play subscription.

What is deleted

• Your doctor profile, clinic details and branding
• Patients you added
• Recordings, transcripts and clinical notes
• Prescriptions, Rx packages, billing entries and attachments
• WhatsApp settings and message history stored in MedicVoice
• Unused note allowances, top-ups, Studio credits and referral bonuses

What may be kept

We may keep payment and invoice records where the law requires us to. Payment providers such as Razorpay and Google Play keep their own transaction records under their policies. Copies you have already printed, downloaded or shared are outside our control.

To delete only some data and keep your account, see Data Deletion.